Of companies have no reliable way to capture what departing staff know.
SourceAPQC × eGain · 2025Why it matters
Your business runs in a few heads and in habits no one has questioned in years. Three numbers on what that costs, with sources you can check.
What it costs
Of what a company knows sits with one person and nowhere else. It walks out with them.
SourcePanopto × YouGov · 2018A week per knowledge worker, lost hunting for information the company already has.
SourceMcKinsey Global Institute · 2012Those are the averages. Want your number?
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